WE REPLACE ANY PRODUCT THAT ARRIVES DAMAGED OR DEFECTIVE — NO ARGUMENTS, NO EXCUSES.

BUT
TO QUALIFY, CUSTOMER MUST:
1. RECORD AN UNBOXING VIDEO CLEARLY SHOWING PACKAGE BEING OPENED.
2. SEND THE VIDEO WITHIN 24 HOURS OF DELIVERY.

• LATEX PILLOW ARE NON-RETURNABLE ONCE OPENED OR USED DUE TO HYGIENE AND ALLERGEN SAFETY STANDARDS.
• HOWEVER RETURNS ARE ACCEPTED IF:
  i) WRONG ITEM SHIPPED.
  ii) MANUFACTURING DEFECT FOUND.
  iii) DAMAGE DURING TRANSIT.(WITH UNBOXING PROOF)
  
• IF THE PILLOW IS UNUSED, SEALED & ORIGINAL CONDITION, RETURN ALLOWED WITHIN 7 DAYS.